How to Request Self-Exclusion at myn678

Go to Account Settings → Responsible Gaming in your myn678 account and select Self-Exclusion. You can also email support@myn678.bet to request it directly. Once Self-Exclusion is active, your account cannot be reopened during that period.

21+ • Responsible Gaming

Responsible Gaming at myn678

Gaming is entertainment and should never have a serious impact on your life. myn678 provides tools and guidance to help keep you in control.

Our Commitment

myn678 is committed to creating a fair and transparent gaming environment for players in Myanmar. Gaming should be an enjoyable leisure activity, not a source of financial stress. That is why myn678 provides protection tools and support services for every player.

We believe players should be able to stop when they choose, set a budget, and stay in control of their own lives. If you feel gaming is becoming a problem, contact us right away at [email protected] or through our 24-hour Live Chat.

Important Warning

Gaming is only open to players aged 21 and above. Be aware of the risk of losing money and only play with amounts you can afford — never play with money you cannot afford to lose.

Age 21+ Restriction

21+

myn678 strictly enforces a policy that all players must be 21 years of age or older. Date of birth is verified during account registration and underage players are not permitted access.

Parents and guardians — monitor your children's exposure to digital gaming platforms. Install parental control software and check browser history regularly.

Protection Tools

Deposit Limits

You can set your own daily, weekly, and monthly deposit amounts. When your chosen limit is reached, the system stops further deposits automatically.

Session Time Limits

You can set in advance how long you want to play each day. When that time is up, a notification will appear on screen so you can manage your own playing time.

Time-Out

If you want a short break from gaming, you can request a Time-Out of 24 hours, 7 days, or 30 days. During that period, you will not be able to log in to your account.

Self-Exclusion

If you feel that gambling is becoming a problem, you can request Self-Exclusion for a period ranging from 6 months to permanent.

Check your gaming history

You can view your gaming history, deposit and withdrawal records at any time. Know exactly how much you have spent and make informed decisions.

24-hour support

For help with responsible gambling, you can reach us in Burmese 24/7 via Live Chat and email.

How to know if there is a problem

Sometimes gambling can shift from fun to a problem without you noticing. If any of the signs below sound familiar, please seek help—

Cancelling other plans to gamble and playing at all hours
Chasing losses by betting larger and larger amounts
Taking out loans or using family money to fund gambling
Promising to stop, then going back to gambling before keeping that promise
Hiding gambling from family
Feeling depressed or angry after a bad session
Work, studies or relationships are starting to suffer

If one or more of these signs apply to you, do not hesitate to contact us. Problem gambling can be treated and seeking help is the right call.

How to use the protection tools

Log in to myn678

Go to the Responsible Gaming section

Find and click the "Responsible Gaming" section inside Account Settings.

Choose the tool you want

You can select a deposit limit, session time limit, Time-Out or Self-Exclusion and apply it.

Confirm your setting

Once you save the setting it takes effect immediately and cannot be changed until the period ends.

Get further help

If you need assistance making any changes, you can reach us through 24-hour Live Chat.

Healthy gambling tips

Set a budget in advance

Before you play, decide on the amount you are willing to lose and do not go beyond it. Sticking to your preset limit — even when you are winning — is a sign that you are in control.

Limit your playing time

Instead of playing for hours on end, set a session time limit and stick to it. When the session is over, move on to other activities.

Play for fun only

Gambling is not a source of income — it is entertainment. Never play without being prepared to lose, and always go in understanding that losses are possible.

Talk to people you care about

Be open with family or close friends about your gambling. If a problem arises, having support around you is far better than trying to manage it alone.

How to get help

Contact us

For any gambling-related issue, or if you need help using the protection tools, you can reach us through the following channels—

Live Chat — Available 24/7 in Burmese. Open Chat from your account.

Email — Write to [email protected] for gambling issues, Self-Exclusion requests and general questions.

If you feel that gambling is becoming a problem, you can request Self-Exclusion right away and we will process it as quickly as possible.

Play safe and
put enjoyment first

At myn678 you can choose a fair and transparent gaming environment and play on your own terms. Log in to view your gaming history and protection tools.

Responsible Gaming FAQ

Go to Account Settings → Responsible Gaming in your myn678 account and select Self-Exclusion. You can also email [email protected] to request it directly. Once Self-Exclusion is active, your account cannot be reopened during that period.

If you want to lower your limit, the change takes effect immediately. If you want to raise it, you must wait until the current limit period has ended. This protects the decisions you have already made.

Time-Out is a short break lasting from 1 day up to 30 days. Self-Exclusion can run from 6 months up to a permanent ban and is suited for more serious situations. If your problem is getting worse, we recommend choosing Self-Exclusion.

No. myn678 only allows players aged 21 and above. Date of birth is verified when you open an account. If an underage account is found, it will be closed and any funds returned.

Yes. Loss of control over gambling is a recognised health condition that can improve with treatment and support. Our support team can refer you to professional help available in your area.

Yes. The limits and Time-Out/Self-Exclusion requests you set take effect immediately through our SSL-encrypted system and are strictly enforced by myn678.